Basic Needs

211 Help Center

Program Mission

211 is a multilingual and confidential service that connects individuals to critical resources including food, shelter, rental assistance, childcare, and more. Our 211 database contains more than 7,000 health and human resources and is updated daily to help community members meet basic needs.

Get Help now

Dial three simple numbers, 2-1-1, to reach Mile High United Way’s 211 Help Center, or text your zip code to 898-211 (message and data rates apply). You can also search for resources online or live chat with one of our Resource Navigators.

Si necesita ayuda de 211 en español, haga clic aquí

211 Initiatives

Childcare Referrals

Our Child Care Resource & Referrals (CCR&R) specialists help families by providing referrals to child care, financial assistance information, and education about the quality and availability of care.

211 & Lyft

Through our partnership with Lyft, 211 connects qualifying individuals and families with rides to get to medical and veteran benefit appointments, employment services, and access to food resources.

SNAP Applications

To help address food insecurity, our 211 Help Center processes applications for the Supplemental Nutrition Assistance Program (SNAP) through our partnership with Hunger Free Colorado.

Disaster Response

211 supports disaster relief efforts to stabilize our communities when they need help the most. After the Marshall Fire, our 211 team met with individuals and families at the Disaster Assistance Center in Boulder to provide one-on-one support, connecting those impacted to vital resources like housing, food, and more.

Community Impact

Last year:

Our Stories

Serving My Community, One Call at a Time

Answering the Call After Hurricane Helene

10 Ways You Supported Metro Denver Families in 2024

Six Ways to Volunteer and Create Change in our Community This Season

What It Means to be a 211 Resource Specialist

Serving My Community, One Call at a Time

By Ashley Monroe, 211 Community Resource Navigator | Ashley connects Coloradans to basic needs resources through our 211 Help Center.

April 24, 2025

Answering the Call After Hurricane Helene

Mile High United Way’s Kasey Harlos shares her experience following a deployment to Virginia earlier this year to serve families affected by Hurricane Helene.

February 3, 2025

10 Ways You Supported Metro Denver Families in 2024

As 2024 comes to an end, we are reminiscing about the many ways you stepped up to support Metro Denver families! Here’s how you created change this year …

December 17, 2024

Six Ways to Volunteer and Create Change in our Community This Season

Volunteering in our community is a great way to join our work and help support the families we serve. Whether you have one hour or are seeking a regular opportunity to give back, we have the right volunteer opportunity for you, your family, community group or work team.

July 11, 2024

What It Means to be a 211 Resource Specialist

“I’m honored to share the reasons why being a Community Resource Specialist is not just a job, but a fulfilling and impactful journey”

February 8, 2024

Support 211

Invest in Mile High United Way’s community programs, like our 211 Help Center, to connect families to critical resources.

Select language:

211 Help Center

211 Help Center

Program Mission

Get Help now

211 Initiatives

Childcare Referrals

211 & Lyft

SNAP Applications

Disaster Response

Community Impact

Our Stories

Serving My Community, One Call at a Time

Answering the Call After Hurricane Helene

10 Ways You Supported Metro Denver Families in 2024

Six Ways to Volunteer and Create Change in our Community This Season

What It Means to be a 211 Resource Specialist

Support 211

Connect With Us

Subscribe To Our Newsletter