211 Help Center

Basic Needs

211 Help Center

Program Mission

211 is a multilingual and confidential service that connects individuals to critical resources including food, shelter, rental assistance, childcare, and more. Our 211 database contains more than 7,000 health and human resources and is updated daily to help community members meet basic needs.

Get Help now

Dial three simple numbers, 2-1-1, to reach Mile High United Way’s 211 Help Center, or text your zip code to 898-211 (message and data rates apply). You can also search for resources online or live chat with one of our Resource Navigators.
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Live Chat

Si necesita ayuda de 211 en español, haga clic aquí

211 Initiatives

Childcare Referrals

Our Child Care Resource & Referrals (CCR&R) specialists help families by providing referrals to child care, financial assistance information, and education about the quality and availability of care.

211 & Lyft

Through our partnership with Lyft, 211 connects qualifying individuals and families with rides to get to medical and veteran benefit appointments, employment services, and access to food resources.

SNAP Applications

To help address food insecurity, our 211 Help Center accepts applications for the Supplemental Nutrition Assistance Program (SNAP) through our partnership with Hunger Free Colorado.
Mile High United Way provides disaster assistance support through our 211 Help Center

Disaster Response

211 supports disaster relief efforts to stabilize our communities when they need help the most. After the Marshall Fire, our 211 team met with individuals and families at the Disaster Assistance Center in Boulder to provide one-on-one support, connecting those impacted to vital resources like housing, food, and more.

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Community Impact

Last year:

  • 206,591 referrals for critical resources provided to individuals and families
  • 5,067 SNAP applications were completed
  • 3,246 Lyft rides were scheduled, helping people get to employment, healthcare appointments, and more
  • 1500 families engaged in long-term recovery support after the Marshall Fire
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Our Stories

Mile High United Way Staff Recognized for 211 Leadership
211 Colorado: Answering the Call for 20 Years
Supporting Colorado’s Migrant and Refugee Community
Mile High United Way Champions Three Bills Into Law
Connecting families to critical resources through new 211 state funding

Every day, our 211 Help Center staff work tirelessly to connect families across Metro Denver to the resources they need. Three Mile High United Way staff recently received recognition for their leadership and service in their roles related to the 211 Help Center.

September 20, 2023

February 11 marks 211 Day for all United Ways across the United States. This year, we celebrate 211 Colorado’s 20th anniversary, and how 211 has adapted to meet the emerging needs of our community.

February 9, 2023

In recent months, the Denver community has welcomed hundreds of migrants and refugees from Latin American nations. Learn how Mile High United Way is providing support to families as they begin their transition to living here in Colorado.

December 16, 2022

Read about the impact these laws will have on Mile High United Way programs and throughout our Colorado communities.

June 7, 2022

By Stephanie Sanchez, Senior Director of 211 Colorado on the impact of HB22-1315.

June 2, 2022

Support 211

Invest in Mile High United Way’s community programs, like our 211 Help Center, to connect families to critical resources.

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