Basic Needs

211 Help Center

Program Mission

211 is a multilingual and confidential service that connects individuals to critical resources including food, shelter, rental assistance, childcare, and more. Our 211 database contains more than 7,000 health and human resources and is updated daily to help community members meet basic needs.

Get Help now

Dial three simple numbers, 2-1-1, to reach Mile High United Way’s 211 Help Center, or text your zip code to 898-211 (message and data rates apply). You can also search for resources online or live chat with one of our Resource Navigators.

211 Initiatives

Childcare Referrals

Our Child Care Resource & Referrals (CCR&R) specialists help families by providing referrals to child care, financial assistance information, and education about the quality and availability of care.

211 & Lyft

Through our partnership with Lyft, 211 connects qualifying individuals and families with rides to get to medical and veteran benefit appointments, employment services, and access to food resources.

SNAP Applications

To help address food insecurity, our 211 Help Center accepts applications for the Supplemental Nutrition Assistance Program (SNAP) through our partnership with Hunger Free Colorado.
Mile High United Way provides disaster assistance support through our 211 Help Center

Disaster Response

211 supports disaster relief efforts to stabilize our communities when they need help the most. After the Marshall Fire, our 211 team met with individuals and families at the Disaster Assistance Center in Boulder to provide one-on-one support, connecting those impacted to vital resources like housing, food, and more.

Community Impact

Last year:

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Our Stories

Mile High United Way Champions Three Bills Into Law
Connecting families to critical resources through new 211 state funding
The Impact of a Single Five-Minute Phone Call
Hope Comes Full Circle Thanks to 2-1-1
How 2-1-1 Helped My Family

Read about the impact these laws will have on Mile High United Way programs and throughout our Colorado communities.

June 7, 2022

By Stephanie Sanchez, Senior Director of 211 Colorado on the impact of HB22-1315.

June 2, 2022

Story by Tim Main, our Senior Manager of Evaluation and Learning, about the impact of 2-1-1 Colorado during the pandemic.

September 15, 2021

Laura De La Torre, one of our 2-1-1 Navigators shares her life-changing experience with Mile High United Way’s 2-1-1 Help Center.

June 22, 2020

By Maria Way | As a 2-1-1 Resource Specialist, Marisa was used to helping others access critical resources in their community, like food, shelter, and healthcare. But the most memorable person she was able to help in 2-1-1 was her dad.

February 6, 2020

Support 211

Invest in Mile High United Way’s community programs, like our 211 Help Center, to connect families to critical resources.