Does your family need assistance? 2-1-1 is here to help. Click here to contact us.

2-1-1 Help Center

Get connected. Get answers. Mile High United Way’s 2-1-1 Help Center serves as a critical resource to provide a safety net for our community. Get Help Now

Get Help Now

You can call, text, live chat, or search our database to get help. Dial three simple numbers – 2-1-1 – and reach Mile High United Way’s 2-1-1 Help Center, or text your zip code to 898-211 (message and data rates apply). Live chat or search our database by selecting one of the buttons below.

Live Chat for Help Search our Resource Database Childcare Referrals

2-1-1 is a free, multilingual, and confidential service that connects individuals with community resources and information.

Every year we help tens of thousands of people in Colorado navigate a complex web of resources ranging from child care to tax preparation assistance to basic needs like food, shelter, and rental assistance.

Get Help Now

Navigate thousands of programs and services to address your needs.

Search our Database

Partner with 2-1-1

Join a trusted network of organizations and programs serving our community.

Learn More

Our Impact

Learn more about how 2-1-1 serves the community.

See the reports

Meet Willie, a 2-1-1 Help Center Community Resource Navigator.

To see more videos about 2-1-1, visit our YouTube page.

Frequently Asked Questions

What kinds of services can 2-1-1 help me find?

Our trained and certified staff can help you find programs and services to meet any number of basic human needs. We have thousands of up-to-date resources in our database that we can help you navigate including, but not limited to:

Food Housing Rent/Utility Aid
Emergency Shelter Clothing Transportation Assistance
Substance Abuse Child Care Options Senior Services
Legal Assistance Medical and Dental Care Immigration Information
Prescriptions Mental Health Home Repair
Seasonal Resources: Tax Preparation Assistance, School Supplies, and Holiday Needs Crisis and Natural Disaster Information Support

How can I reach 2-1-1?

We are available Monday through Friday, from 8:00 a.m. to 5:00 p.m. MST via telephone, text, and chat.

Outside of our business hours we provide self-help options using automated resources via telephone, text, and our 24-hour database access. Our database is kept up-to-date by our resource team, which means referrals provide timely, accurate services.

What languages do you support?

Many of our staff are bilingual and can assist the community in English or Spanish. With additional translation services available by phone, we can support anyone in our community, regardless of the language they speak.

Is my inquiry confidential?

Yes! Our 2-1-1 service is completely confidential.

During our interactions we ask for your name and zip code to help us serve you best and find resources close to you. You are only required to share what you feel comfortable with, but we do not track your information or share any of your personal data with outside organizations or agencies.

Support 2-1-1

Your gift helps 2-1-1 continue to offer vital referrals to community resources in Colorado.

Give Now