Mile High United Way's physical office is currently closed, but all of our services including 2-1-1 will be running at full capacity. Please dial 2-1-1 to reach our community resource center.

211 Help Center

A statewide community resource connecting individuals and families to critical resources including food, shelter, rental assistance, childcare, and more.
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You can call, text, live chat, or search our database to get help. Dial three simple numbers – 2-1-1 – and reach Mile High United Way’s 2-1-1 Help Center, or text your zip code to 898-211 (message and data rates apply). Live chat or search our database by selecting one of the buttons below.

Did you know you can contact 2-1-1 to search COVID-19 testing locations or other COVID-19 related information? Get connected to the most up-to-date and closest resources by visiting 211colorado.org or dialing 2-1-1.

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211 is a multilingual and confidential service that connects individuals with community resources and information.

Mile High United Way’s 211 Help Center connects individuals to tailored resources in their community by phone, text, chat, email, and in-person. 211 is a confidential, multilingual service that helps callers navigate through their situation by assessing their needs and then matching them with the best and closest resources in their community. 211 has the largest, most current database of resources in the Rocky Mountain region for health and human services.

Covering 25 counties in partnership with United Way of Larimer County and United Way of Weld County, we serve the Metro Denver area, as well as Northern Colorado - approximately 71% of the state’s population. Learn how Mile High United Way's 211 Help Center has been an invaluable resource in our community this past year in our 2020-2021 Impact Report.

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Navigate thousands of programs and services to address your needs.

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Partner with 211

Join a trusted network of organizations and programs serving our community.

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Our Impact

Learn more about how 211 serves the community.

See the reports

211 Help Center 2020 Impact

Play the video to see the impact Mile High United Way's 211 Help Center has had this past year in helping our community get through this pandemic.

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The Value of 211

In a recent study conducted by Deloitte, they found that 211 Colorado created over $6 million annually in economic and social value statewide, by directly connecting clients to multiple services in one call rather than utilizing multiple state and local offices. Thank you to Deloitte for partnering with us to procure and analyze this impactful data.

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211 Accepts SNAP Applications

Food insecurity continues to be a significant issue in our community. To meet this most basic human need, our 211 Help Center is now able to accept applications for SNAP, previously known as food stamp benefits, through our partnership with Hunger Free Colorado.

Year-round, 211 is able to connect individuals to food pantries, meal sites, and after school and summer meal programs – and we are grateful to now add SNAP applications to the list of resources.

211 and Lyft Partnership

Mile High United Way is partnering with Lyft through our 211 Help Center to help people in our community with their transportation needs. With this partnership, we are providing transportation to qualifying individuals and families to get to medical and veteran benefit appointments, employment services, and access to food resources.

During our 2018 pilot program with Lyft, we dispatched over 300 rides on behalf of individuals and families in our community.

Meet Willie, a 211 Help Center Community Resource Navigator.

To see more videos about 211, visit our YouTube page.

Frequently Asked Questions

What kinds of services can 2-1-1 help me find?

Our trained and certified staff can help you find programs and services to meet any number of basic human needs. We have thousands of up-to-date resources in our database that we can help you navigate including, but not limited to:

Food Housing Rent/Utility Aid
Emergency Shelter Clothing Transportation Assistance
Substance Abuse Child Care Options Senior Services
Legal Assistance Medical and Dental Care Immigration Information
Prescriptions Mental Health Home Repair
Seasonal Resources: Tax Preparation Assistance, School Supplies, and Holiday Needs Crisis and Natural Disaster Information Support

How can I reach 2-1-1?

We are available Monday through Friday, from 8:00 a.m. to 5:00 p.m. MST via telephone, text, and chat. Dial 2-1-1, text your Zip Code to 898-211, or visit www.211Colorado.org.

Outside of our business hours we provide self-help options using automated resources via telephone, text, and our 24-hour database access. Our database is kept up-to-date by our resource team, which means referrals provide timely, accurate services.

What languages do you support?

Many of our staff are bilingual and can assist the community in English or Spanish. With additional translation services available by phone, we can support anyone in our community, regardless of the language they speak.

Is my inquiry confidential?

Yes! Our 2-1-1 service is completely confidential.

During our interactions we ask for your name and zip code to help us serve you best and find resources close to you. You are only required to share what you feel comfortable with, but we do not track your information or share any of your personal data with outside organizations or agencies.

Support 211

When you give to Mile High United Way, you are supporting programs like our 211 Help Center and helping us provide critical community resources to residents in Colorado.

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